Tuesday, October 22, 2024

First Time Cruiser? Here's What You Need to Know!

There are two types of cruisers in the world: casual cruisers, and those who making cruising their life.

Cruising may seem expensive, but in many ways, it's cheaper than other vacation packages. If you've never cruised before, here are a few tips on how you can have the best possible experience.

I've worked for two different cruise lines, so the majority of the information below is from my knowledge and experience working nearly three years in the industry. Keep in mind that every line will have different policies, so the tips below do apply to most, but be forewarned that some companies do things differently than others.

What Makes Cruising Different

When taking a vacation or holiday, many people will fly or drive to exotic or new locations and take mini-trips and excursions from their home hotel, or by hotel hopping. Cruising is an incredibly convenient way of visiting multiple cities or countries in that your hotel room not only goes with you, but the fee you pay includes your food, housekeeping, and primary entertainment onboard. Travelers begin their adventure at a port of call and set sail from there, spending half days to multiple overnights at the next port or ports.

As a cruiser, you have a choice of how you want to spend your time aboard; whether that means you stay on the ship the whole time, or leave the ship every time the ship pulls in to the next harbor. 

This means of vacationing is expensive, but considering all that is included in the cheapest package, it tends to be a fair deal. If you're with a group, whether friends, family, or colleagues, cruising can often be a cheaper method of traveling together. However, if you're solo, it may be a little more pricy. On the whole, it is definitely a means worth trying at least once.

Booking Your Cruise

Many cruise lines pair with travel agencies for deals, but speaking directly with an employee of that particular line will often offer better deals than anyone else can. Feel free to compare the pricing that has the best deals, but I recommend to stay directly with the source. They are also quicker to respond in case you experience any last minute changes.

Vacation packages are available to view online, and if you book through the site, upgrades will be offered left and right. I highly recommend looking at these upgrades because some of them may seem expensive, but will still be cheaper when you prepay than when you make it onboard. 

Be forewarned, however, that the point of the cruise ship is to make as much money as possible from their passengers. Here are a few tips on how to find the better deals.

Rooms

Rooms aboard cruise ships are tiny! One of the reasons why cruising tends to be a cheaper option is because they keep the majority of the rooms small. The size of the rooms is also meant as a way to keep their guests out of the rooms and occupied elsewhere throughout the ship or shore with activities, fine dining, and excursions. The cheapest rooms tend to be the interiors on the lowest decks, but in all honesty, the rooms don't change much in size the higher you go. 

The rooms with windows and/or balconies would be recommended for parties of three or more as the windows add more dimension to the room and make it feel less claustrophobic. There are also several cruises out there that stay at sea and make passes at beautiful seascapes rarely seen by tourists on foot, and save the cruisers the impracticality of having to contend with guests in open areas to find a good vantage point. 

A standard balcony room. The bathroom, not pictured, is to my left

Sometimes there will be a deal where you can have a room with a window at a cheaper price, but it has a lifeboat in front of it. Having lifeboats in your window not only block the view, but the boats also require maintenance, and crew members have to check them once a day, usually in the late morning or early afternoon so not to wake the guests. 

If you are the type that wants a bigger room, the best bet is to go for the suites. Suites are the most expensive but do come with VIP extras and sometimes butlers. Regardless, remember that the point of cruises is to enjoy the activities both onboard and off the ship. This also increases your odds of spending more money. If you want to save as much money as possible, stick with the lowest level interior cabins. 

Hey, whatever floats your boat!

There is also the option of waiting until the last possible minute to book your cruise. The closer to the sailing date, the lower the prices will be. However, this option is usually limited as these are the last available rooms, and they could be anywhere on the ship. Veteran cruisers also take advantage of this method as well and snipe those rooms when the time is right. It's a bit of a gamble, but it can save you even more money.

Meals

At least one buffet will be available for guests, and a main dining area. Other complimentary options are usually offered and have wonderful menus, and some of the restaurants that do charge on board aren't that expensive; but the specialty dining options have incredible menus and having prices that, while extravagant, still tend to be cheaper than restaurants of similar quality on land.

Dining packages are available, and look expensive, but when you do make it to the ship, you'll find that you'll have spent far less money than if you hadn't prepaid. It is highly recommended that you reserve your specialty dining restaurant before coming onboard, as it usually includes discounted prices, drinks, and gratuity. Always make sure that you double check the fine print, as that will tell you everything you will be receiving when you prepay for your special dinner. 

It is entirely possible and enjoyable to have your cruise without specialty dining, but as this is a unique form of traveling, I would recommend reserving at least one specialty restaurant while you cruise as it is part of the experience.

Drinks

Now here's a controversial topic! Cruising is also known throughout the world as "booze cruises," as these ships have bars and bar service everywhere. The drink packages available can take a normal person and reduce them to a lush over the span of a few days.

To start, most drink packages will be for families or small traveling parties. These usually involve bottled water and sodas. If a dry cruise is what you're looking for, this is the package for you. For the partiers in your group, there are different types of packages that will allow you a certain number of alcoholic beverages per day, so if you want to enjoy cheaper drinks, have a look at the packages available.

For the cruisers who are only here for the booze, the all-inclusive package is the way to go. Every cruise company will have different policies regarding the types of drinks, how many, and the gratuity included, but if getting drunk is the way you want to go, then that package is for you. These guests are often the butt of jokes around here, but it's all in good fun.

Now, purchasing a drink package isn't a must. If you only plan to have a glass of wine at dinner and a cocktail in the evening, no package is required. I will reiterate that if you do plan to purchase a package, do so during the booking process. It is cheaper before coming aboard!

Gratuity

Many ships will already include a certain percentage of gratuity added to your bills, whether at main dining or bars. If you want to give your servers cash tips, you can opt out of having gratuity added to your checks, but you will need to visit guest services for that. 

Or, you can do both! It's up to you. Just don't opt out entirely.

Excursions

Every port you visit will have amazing adventures for the tourists. Depending on where you go, you can have local bus tours, snorkeling adventures, whale and dolphin watching, cycling routes, food and drink tastings, museums, and other incredible experiences! 

The majority of the cruise companies offer the same types of excursions, but most have ones that are specific to their own company. When booking your trip, have a look at the excursions being offered. Booking through the company isn't an absolute must, but by doing so before the voyage, you will pay a lower price. Yes, they may look expensive before your trip, but when you board? Those prices go way up!

Make sure you consult the rest of your party before booking, and make the decision together. If you aren't sure about the adventure you want to take, try to find the more unique ones, or any that mention that it is an offer only made by that particular cruise line. If you can't all agree on one, try to find a compromise or maybe book separate excursions. Remember that booking ahead of time saves everyone money.

And, you don't need to book if you don't want to. You can book third-party excursions before you go, or you can wait to reach the port and find deals from locals. Be advised, sometimes the locals will scam you, but others with established reputations can offer incredible tours that can only be provided by people from that area.

Keep in mind: by booking directly through the cruise line, they are responsible if for any reason an excursion is canceled. In the event that that happens, the ship will refund you for any canceled activities. Third parties, on the other hand, aren't always so accommodating. Remember that when you book any activities!

Cruising is usually better for people who like that have specific plans when they're on vacation, especially when it comes to the excursions. Remember that being on time is crucial as the entire crew, especially the captain, have their own strict itinerary to keep to. 

Before Your Cruise Begins

As expected, you'll need to pack appropriately for your destination and the time of year. That's a given. However, there are several important steps you must take before taking that flight or booking that ride to your port of call.

Download the App

Most cruise lines are going a greener route and uploading every bit of information you need onto the official cruise line app. It will have floor plans of the various decks, lists of activities and events throughout the day, restaurant information, and most importantly, reservation options. 

It will have everything you need to know both prior to and during your voyage.

Required Documentation

Most cruise companies will require adults to bring their passports. For those who do not, such as minors, or anyone who couldn't secure one in time, companies will often make an exception with other documents, such as birth certificates. Make sure to check the required documentation before setting sail to ensure everyone without a passport is covered.

Vaccines

There are countries throughout the world that require certain vaccinations. Be sure to go over every bit of information there is available about your destination from your cruise company, as some countries will not allow guests access to their borders without the appropriate shots. 

Yes, some of these will include the Covid vaccine. For more information, please refer to the CDC website on this topic.

Currency

In this post-Covid era, many countries have switched to contactless payments. You may be advised to bring some local cash depending on the countries you'll be visiting. Certain areas, like the Caribbean, accept USD and you won't need to bring local tender.

As for purchases on board, everything be charged to the ship card you will be given upon arrival, and will likely require that you put a minimum amount on your card the day of embarkation. 

Upload a Photo

Since we're on the topic of the ship card, some companies will allow you to upload a picture for your ship card. You will need a picture regardless, so if you don't opt for taking one before your trip, one will be taken for you at the terminal building. And believe me, almost none of those pictures come out flattering.

Watch the Safety Videos!

This is the most important of all these points. One of the first things assigned to guests after their cabin is a muster station. A muster station is where you will go in the unlikely event of an emergency.

That way we don't wind up in a situation like this!

Before Covid, cruise ships would perform a mock drill in which every single guest would need to respond to the emergency alarm of 7 short and 1 long blast on the horn. During that time, everyone would have to check in at their muster station and then undergo a quick safety demonstration.

Nowadays, most cruise lines have done away with this drill in favor of a method that doesn't bring everyone together in a compacted area. The first part of the drill involves emailing safety videos to everyone in your party. This includes small children and babies, and you will have to watch them all. After confirming that the videos have been watched, you need only worry about the muster drill when you make it to the ship.

If you don't watch the videos, a demonstration will be done for you at your muster station. And if you skip the drill altogether, you will be summoned for a makeup drill before the ship sets off. The drill is not optional, it is mandatory

Though emergencies are unlikely, the drill could be the one difference between life and death should the worst should happen.

Reserve, reserve, reserve!

Believe it or not, some people come on cruises and don't even leave the ship! Most cruise liners offer a wide variety of activities on board so that guests who just want to relax for their voyage don't have to go far. Most will be free, but many activities will require reservations.

The main item that requires reservations is the shows. Depending on the cruise line and the size of the ship, the shows will be free but may require reservations due to the occupancy of the venue. Make sure you have downloaded the cruise line's app and see what activities are available. If you find that there are shows or other activities that you want to enjoy require reservations, do it immediately!

The sooner you make your reservation, the sooner you can confirm that you'll be able to do everything that you want to do. Also check the event description, as many will also accept reservations until a certain point before all reservations are nullified and general seating for those without reservations are allowed in. This can happen anywhere between 10-15 minutes before the event begins. Make sure everyone in your party knows to be there early!

This also extends into main dining as well. Some cruise lines will allow for guests to come at their leisure, while others will have specific time frames for the guests to come, and others will require reservations. If the latter, make those reservations as quickly as possible, especially if they offer open dining. Just because it is open doesn't mean your entire party can be accommodated at any time; you should still set a reserved time or you may find yourself waiting well over an hour for your table. You may need to switch to the buffet in that case.

Then there are the paid activities, including wine tastings, painting classes, and sometimes special performances. These will not always be available for prepayment, but if they are, do it right away. Otherwise, find the time and location where these activities will be and show up early to ensure you snag a space. The early bird gets the worm around here!

Check Your Cell Phone Plan

Even if you have an international plan set up, contact your phone company and ensure that your international coverage will be available in the area you'll be sailing. There are certain seas in the world where international plans are invalid and instead offer "cruise packages." Look into the plans they offer, and if you want to buy one, see that it matches the amount of time you plan to use on your devices. 

Otherwise, stick with the Wi-Fi plans aboard the ship. The international plans should kick back in once you make land. For more information, please check this informational guide.

Arrival

When it's time for your cruise, find out where the port of call is and how far it is from the nearest airport. If it's a bit of a drive, most companies will offer to option to book a bus to bring you to the port.

Your Ship Card

At the terminal, you will first have a ship card issued to everyone in your party. This will act not only as your pass on and off the ship, but will also be used for the majority, if not all, of the payments you will make on board, and you will need to put a minimum amount on your card or account to use it. Therefore, a credit or debit card will need to be linked to the card or cards. Restrictions can be made in case children are in the party.

Some companies will issue you the card right away, while others will simply allow you and your party onboard and have your cards waiting for you at your cabin once the rooms are ready. And once you have it, keep it with you at all times!

There are also ships that provide wrist bands instead of ship cards. They may be a little easier to remember than ship cards, but like the cards, don't leave your stateroom without it.

Luggage

When you arrive, your luggage will be collected as your rooms will likely not be ready yet. Your larger bags are collected so that you don't have to cart them everywhere, and you can keep the smaller pieces with you. If you feel the need to attach an air tag beforehand, feel free. 

At the time of collection, your bags will be carted away to be delivered to your stateroom. Keep in mind that this may be a lengthy process, so it may not be there, or not all of your bags will be delivered, by the time you reach the room. This is a common occurrence, so sit tight and they will be dropped off by a specific time. If your bags aren't there by the listed time, you can contact guest services.

Boarding

As you make your way to the gangway onboard the ship, there are usually photographers there to take everyone's picture. They will take your room number, and any and all pictures taken by them throughout your voyage will be available for purchase. It is entirely voluntary to buy the pictures but it is nice to get at least one to remember your trip. You can view them by going to the photo gallery onboard, or by checking your app.

Then, the moment of truth: boarding the ship! The gangway will bring the passengers to the main hub of the ship: the promenade. This is primarily where guest services, shops, coffee and bars are located, depending on the size of the ship. Larger ships will often have a mall-like atmosphere with the number of shops and smaller restaurants. 

Note that if you need to visit guest services first that this is their busiest time. The agents at the front desk will do everything in their power to accommodate any requirements or issues you may have, but it will take time. Please be patient with your requests.

Go to Your Muster Station

This is the first thing you should do as soon as you get aboard, especially since the safety videos you watched beforehand will inform you that this is the next step. The muster drill is the mandatory action where the parties must go to their emergency stations so that they will be prepared in the event of an emergency, and some ships will even kick you off if you don't complete it! 

Although the safety videos are the primary way of doing drills these days, some still hold the drills the old fashioned way of having everyone gather right before the ship leaves. However it is done, you must do it. Don't argue with the crew if they insist you do the drill, because it could be the very thing that saves your life in the unlikely event of an emergency.

Explore!

Now that you've done the mandatory drill, what next? First things first, you most likely won't be able to go to your room right away. The previous voyage only cleared out about a few hours prior to the new one coming aboard, so the housekeepers are hard at work clearing and cleaning these rooms for you. Do not enter any hallways that are closed! (More on this later)

Some cruise lines will give you a time that they will open the individual decks, while others will simply update you as the rooms are cleared. Either way, the rooms will be available as quickly as possible, and entering those corridors before they are ready only causes delays. It's also common for guests to wait at the elevator or stair landing until the doors open. This is inadvisable, as congesting these areas is a fire and safety hazard, and may even require crew members to take action and have everyone disperse.

Instead, check out the ship! Some ships will offer tours of the public areas and show you all the performance spaces, spas, gyms, pools, bars, specialty dining, and everything else in between. I highly recommend taking the tour if one is available. If one isn't available, look around for yourself to get used to your new home away from home, or take the time to read the daily newsletter with the events schedule, check the app to make reservations, head up to the buffet or one of the free dining options for some lunch, grab a drink, or people watch.

If you've already made reservations, or you missed out on a reservation because it was already full, check the app again, or speak with any crew members that are at a reservation or box office desk. Many times, the venues will update the day of embarkation in the event that more seating becomes available. As a reminder, if you still can't score seats to the show or activity that you have your heart set on, speak with the crew members making the reservations about general seating. This is often put into practice 10-15 minutes before the show begins.

Didn't Land the Reservation You Wanted?

In the event you weren't able to book anything at all, be it a specialty dining option, shore excursion, or show, check it again through the app or guest services. There are often times cancelations, or the venue/activity may have some later openings. 

Your Room

Once the rooms are ready, you can go right on in and collect all the materials attached to the door or on the bed. Remember that most rooms are rather small, and the bathrooms are hardly big enough for one person. The toilet paper will also be thin because only this particular brand is usable for ship toilets. These toilets cannot take any other materials than bodily fluids and this type of toilet paper, and if anything else is flushed, it will require an engineer to come and unclog it.

Housekeeping usually comes once a day to tidy up your room, and most of the time, room service is free.

Read All Materials

There will usually be reading materials in your room with important information about topics such as debarking, reservations, and tendering processes. It is vital that you read all materials left for you because they could prevent future issues with your travel plans. If they're not in paper form, go over the informative emails sent to you before the voyage, and the app as well.

This is especially important if you are a VIP guest. VIPs do receive more perks than the average cruiser, but are still required to take certain actions, such as making reservations for dinner and shows, and when they should arrive for special seating. By reading everything in advance, you can take full advantage of all the perks that are offered.

Activities on Board

There are certain amenities on cruise ships that veteran cruisers expect to see. For the new and first-time cruisers, here are some of the activities that are offered on the vast majority of cruise ships.

Bingo

Never played Bingo before? Come on over and try it out here! You will need to purchase a Bingo package in order to play, and winners often score cash prizes or special packages full of swag from the various venues. Sometimes, depending on the cruise line, you can even win a free cruise!

Keep in mind that Bingo is considered gambling, so the kids can come along, but they won't be able to purchase any packages or claim prizes.

Casinos

I mentioned earlier that one of the points of cruise lines is to make as much cash from their guests as possible. What better way to do that than to have gambling on board? 

Your ship card is required for gambling, so if you have a limit, make sure that you only pay for the credits you want limit yourself to since your ship card is linked to one of your payment cards. Also ensure that everyone in your party either has a payment card linked to their own cards, or, if they are all linked to yours, that they are aware of it. You don't want grandma accidentally clearing out your bank account on the slot machines!

Keep in mind that the ship's itinerary may bring you through countries where gambling is illegal. During that time, the casinos will be closed and reopened once you have left those waters. It is also one of the few places where smoking is allowed. If you're like me and abhor smoking, there are often smaller venues for non-smokers.

Production Shows

What's a cruise without a Broadway show?

Depressing, that's what!

Even if going to the theater isn't quite your style, it is still available, and the price of a ticket is included in your cruise package. These shows are cast with professional actors and they bring their Broadway or West End best for every voyage!

Many times, they will do well-known shows, such as Chicago, Jersey Boys, Mamma Mia, Kinky Boots, Six, or others. Most cruise lines put on their own production shows that are only shown on that one ship! If one of these shows is available, definitely see it, as you won't find it anywhere else.

Other production shows that you can see include aerial shows, ice skating, diving and water shows, comedy acts, magicians, and semi-popular vocal acts. Always remember to check if it's open seating or reservations are required!

Live Music and Headliners

Music will be playing just about everywhere. On the pool deck, there are DJs who do their sets. Around the rest of the ship, you will see at least one, or several bands and/or vocalists performing in specific venues. When it comes to the bands, they are usually from the countries or areas you will be sailing to in order to give you an introduction to their culture. Most of the bands cover popular popular songs, but are still entertaining.

And, if you have cash on hand, you can always leave them a tip.

Other times, a singer, vocal group, or band will be the headliner show. Many of these singers come from Las Vegas, Broadway, or were former American Idol or other reality talent show contestants. These headliners will either do one major show, or multiple throughout the voyage with different sets, and are usually appropriate for all ages.

Comedians and Magic Shows

You will find a comedy show on just about every cruise ship. Sometimes there are multiple headliners, while other times they will only have one. However, they do not always do family friendly material. On some ships, the comedian(s) will have one family friendly show, followed by a later adults only show that will not allow anyone under the age of 18 in. If you have children with you, be prepared for the reality that there may only be adult comedy shows on board and, if your heart is set on seeing the comedian, try to find a proper means of watching the kids while you enjoy the show.

Now, not all cruises offer this, but some will have magic shows. This can range from illusionists to comedy magic acts to mesmerism and hypnosis. And yes, some do adult versions as well. Though not as common, it is still a fun act to watch!

Kids Clubs

There will be youth staff aboard to provide entertainment appropriate for the junior cruisers. They will usually be divided between infants, children, and teens, and often times will require sign-ups for the clubs they can attend. If you aren't able to, or don't wish to sign them up for any clubs, there will still be plenty of activities across the ship hosted by the youth staff for all the kids to attend.

An important key is that the clubs are not babysitting services. If you drop off the kids during the reserved club time and go to the adult comedy, then it works out for everyone. However, if the kids aren't signed up for the clubs, you will need to find another means of watching them. Some ships may offer babysitting services, but the youth staff at the clubs are there to supervise and entertain during specific times. Knowing the difference will save you a lot of stress!

Karaoke

I've spoken with many a person who loves attending karaoke but hasn't the courage to try it for themselves. Well, if this is the case for you, there's no better place for you to try it than on a cruise ship! For one thing, nobody knows who you are, and they're not going to tell your friends and family how good or bad you were.

The cruise line you select will often have different time frames for karaoke. Some will only do it for only an hour, while others can go for up to three or more. Make sure you check the daily schedule to find out how long the session will go for and show up early if you intend to sing. Every ship will have different karaoke systems as well, so you many find yourself writing in your requests from a songbook, entering it into a self-service electronic system, or even lining up to the DJ and asking them if the song you want is available.

And, if I may add something, don't request "American Pie!" The radio stations play a shorter version of it, whereas the karaoke version is 9 minutes long!

Art Galleries

How many of you were aware that there are galleries on most ships? Sponsored by Park West, you can have a look at paintings and sculptures by modern artists, attend seminars, and even make a bid in one of the auctions held aboard. 

The company will even provide you with shipping so that you don't have to cart that massive painting you bought through TSA when you head home.

Sporting Events

Fun for all ages! Every ship will have shuffle board and a sports court of some kind, usually basketball. Other sports that you can find across the fleets can include cornhole, ping pong, rock climbing, zip-lining, tennis or pickle ball, miniature golf, bowling, or batting cages. It's unlikely you'll find all of them on one ship, but you will find at least several.

It is common for sporting tournaments to be held, complete with prizes and/or certificates for the winners. However, these matches can be brutal, so be prepared to play competitively!

Meetups and Socials

One of the fun things about cruises is how many different types of cruisers there are. Most cruises will promote meetup groups so that cruisers of similar likes or backgrounds can meet up and make friends. This can include but isn't limited to singles, solo travelers, teachers, and veterans. You never know if the crew may do something more substantial with these meetups! 

For example, with solo traveling on the rise, some cruises will arrange for more activities for them since they have no family or friends with them, while ships that make port in the US will often do something special for military veterans. Whether you're seeking to make new friends or just meet some fellow travelers, this might be the activity for you.

Arcades

The adults get to play games, why can't the kids? Or the adults who don't want to gamble their money but just want to have fun with video games? Say no more! Cruise ships usually have arcades, some of which are open all night. Not all of the games offer prizes, but it's still a fun time to be had. 

Shop, shop, shop!

Depending on the size of the ship, you may find up to a dozen shops in the promenade region! You'll almost always find basic souvenirs and jewelry, while others will include high-end stores like Gucci, and Duty-Free shops. Make sure to check the daily schedule, because sometimes these shops will offer major blowout sales while you're on board.

Alcohol can be purchased from these stores, but will be withheld until the final night of the cruise. A receipt will be issued for you to reclaim it then. If you want to enjoy that booze beforehand, speak with the shopkeepers and they can let you know if it's possible.

Adventures Ashore

Your ship will take you to various ports throughout your voyage, and sometimes even sea days where you will spend the day aboard the ship without going ashore. 

In the case of the latter, various activities will be available throughout the day to keep you occupied and entertained. But let's face it, we're here for the ports! Here's what you can expect from the ports you will be visiting.

Have Your Key Card and Your ID

Before you leave the ship, make sure you have your key card with you, as it will be scanned to go on and off the ship. Make sure you check any distributed materials and/or the app to see what type of photo ID you will need to take with you, as most ports will require a standard ID with a picture, or your passport. Most children won't require IDs, but you should still check the requirements just in case.

Check the All Aboard Time

The all aboard time will be available on the daily newsletter, the app and signage by the exit. Make sure that you have a plan to be back aboard the ship before that time, as the ships rarely, if ever, wait for their late guests. The captain and the crew have their own itinerary to follow, so if you aren't aboard, they are going to follow their own guidelines and transport everyone who has already boarded to the next port of call.

So yes, you will be left behind if you're not on time. Once that gangway is up, it's up to you to find your way to the next port of call.

If you don't believe me, check out this video below.

Tendering Ports

The majority of the cruises you will take will pull into a port and have you disembark. Others, such as Santorini, have ports that are too small for large cruise ships and will instead utilize a smaller boat called a "tender." 

To ensure you make it off the ship at the time you desire, make sure you go over any materials given to you or in the app regarding the tendering process. Some ships will assign you a time to board, some excursions will have a time for you to join the tendering line, others will have you pick the time you want to leave and collect a tender ticket for your party, while others will have open tender and you can join the line whenever you like.

If anyone in your party requires mobility assistance, make sure that you check on any restrictions regarding wheelchairs and scooters. The company will do its best to accommodate everyone, but it's not always possible. 

Also, when crossing from the ship to the tender boat, put ALL items, including your cell phone, into your bag or pockets! The mermaids don't need to collect any more cell phones!

Check Your Excursion Info

If you booked a cruise through the company, they will have your ticket available both on the app and/or in paper form, the latter of which should be left on your door the day before your activity. Make sure to check the meeting time and location, as they tend to vary. The most common variance is the meeting place, as some are on the ship, while others are on the pier ashore.

Also make sure you go over the requirements for that excursion, as some may require towels, bug spray, or hats. Health issues are also mentioned to ensure that whoever takes part of this activity will be able to do so with no harm to themselves. 

Whatever you choose to do, if it's outside, don't leave without a hat, sunglasses, and sunscreen!

Third Party Excursions

If you have booked through a third party, remember that cancellations are not covered by the cruise company, and if there are any delays, they cannot take responsibility. That being said, have the contact information for this third party ready just in case, and make sure you know their cancellation policy.

Once you make the port for this excursion, verify that you have the right pickup spot and time and be there as early as you can. Also make sure that you have ample time to return to the ship before the all aboard time.

There are also excursions you can book right at the ports and leave for that same day if you want to do something spur of the moment.

Deals from the Locals

At every port, you will find locals offering to take you on various adventures or drives throughout the area. Many will be legit, while others will be scams. If you aren't sure, there are usually port authorities, ambassadors, and security guards around who will be more keen as to who the scammers are. They may also be able to introduce you to locals who do offer legit deals.

Don't write off adventures from the locals because the ones who do provide a legitimate experience can offer a chance for you to see the port for their point of view, which is to show you how amazing their country is. That is something that most excursions can't offer!

Don't Bring To-Go Food

Trying local dishes is one of the best things to do when traveling. Unfortunately, you need to eat everything you are given because the majority of the ships on the seas will not allow anyone to bring back any food unless it has been pre-packaged, such as Pringles, pretzels, and candy. If you do have any to-go food with you, you will either need to dispose of it before boarding, or you'll need to scarf it down. 

This is because food that was not prepared aboard the ship can cause cross-contamination. You never truly know if the restaurant you had your lunch at used entirely safe and sanitary methods in preparing your food. If this is the case, and you bring that food aboard, you could inadvertently cause Norovirus, or GI, to spread throughout the ship. Believe me when I say that you will not only ruin your own vacation, you will ruin other guests' vacations, and screw over the crew as well!

Confiscated Items

What's visiting a port without bringing back souvenirs? All those fun little knickknacks you find that have the port's name on them are usually not problematic, while others can be. Bringing seashells from the beach are often frowned upon, and bringing plants of any kind is almost never allowed.

Other items can be purchased but will be confiscated by the crew and returned at the end of the voyage. Some of these items include:

Weapons

Candles

Small appliances (such as irons)

Electrical strips

If any of these or other items are brought to the terminal, security will direct you to the confiscated items desk where a crew member will document the items and give you a collection receipt. At the end of the cruise, after you have been debarked and gone through customs, you can retrieve your items with the copy of your receipt.

The Crew

Unlike other vacations and holidays, you will be seeing the same employees throughout most of your trip. The crew are ultimately responsible for providing everyone with the absolute best experience that is possible, and, after having posed these questions to various crew members from different countries, so here a few things you should know about the people serving you.

English is Not the First Language

The crews are made up of people from various countries, creating an extremely diverse workplace. Everyone hired will speak English fluently, but for most, it's not their mother tongue. The crew will do everything they can to listen to your wants, needs and issues, but sometimes take a little longer to process what it is you are saying. It may also seem a little difficult to understand them.

Ultimately, have a little patience, and eventually we'll all wind up on the same page.

Work Hours

U.S. based work hours have full-time workers doing 40 hours a week, 5 days a week, and pay overtime for extra hours and holidays. This does not apply to the cruise industry. The workers here are going anywhere from 6-16 hours per day and working 7 days a week, for an average of 6 months. This does not include overtime, holiday pay, or vacation time, hence the reason why you rarely see other Americans amongst the crew (the ones you do encounter are practically unicorns!).

The cruises are also continuous, so as soon as your voyage ends, they're already preparing for the next one. It's a fast-paced, high expectation environment with varying levels of stress depending on the department. By the time a person is nearing the end of their contract, they have the work equivalent of "senioritis." It's a physically and mentally demanding job, but the workers here do what they do because they are supporting their families, seeking a better life for themselves, or truly love what they do.

Which segues into my next point....

Being Kind Can Get You Everywhere

With work demands like this, a little bit of kindness can go an extremely long way. And I'm not just talking about tips, I'm talking about gestures as well. Being kind to the crew will usually be reciprocated with the absolute best possible service they can offer.

In this current "Karen" culture, where people throw tantrums and make threats to get what they want, doing the exact opposite may not earn you a free upgrade to your room, but the crew can offer amazing rewards for kindness. This can be free desserts, extra boozy drinks, prizes, or giving special tips on deals at the ports that they only reserve for who they like. 

Now, treatments like this aren't always guaranteed, as the crew do have their limits based on the rules and regulations they have to follow, but they will use whatever wiggle room they have if they like you well enough.

Do Not Enter Crew Areas or Closed Venues

If you aren't sure where you are, as cruise ships do tend to be a bit maze-like, the most logical thing would be to avoid areas that say "crew only." Now, some ships do have more open areas where it is easy to wander into a crew area without realizing it, but the crew will be more than happy to help you back to the guest areas. To paraphrase comedian Tyrone Hawkins, you'll know you're in a crew area when you hear "Oompa Loompa, doopadee doo..."

Good one, Tyrone!

Waltzing into closed area, whether with a door being shut or blatantly disregarding any signs that say "do not enter" is not just there for the crew, it is also for your safety. Behind these doors there is often heavy machinery, deep cleaning, rehearsals, trainings, or just crew members taking a few minutes to relax. Entering a closed venue is not only unsafe (more on this later), but also intrusive and disrespectful toward the crew

In the event of entering a performance space where a rehearsal is taking place, the performers can be in skimpy outfits to allow for better movement, and will not be happy at being interrupted. Actions like this could involve security later.

The only way you can go to crew areas is if you book a paid excursion to go behind the scenes to see engineering, kitchens, and even the bridge. Crew lounges will not be included!

Crew Cannot Enter Your Rooms, and Vice Versa

Certain crew members, including medical, security, and housekeepers, are allowed to enter staterooms when the occasion calls for it. All others are forbidden to enter guest rooms, as there are cameras everywhere. If a camera catches a crew member entering a guest's room without prior authorization (which is available in case of the guest being a family member or friend of a crew member), that crew member will be fired, as relationships between crew members and guests are entirely forbidden. It doesn't matter the reason why they came in; what happens outside of the camera views is implied as getting busy.

The same goes for crew bringing guests into the crew areas. There are just as many cameras behind the scenes as there are in the guest areas (Big Brother is watching!), so anyone who does this will be caught. If you are invited by a crew member to visit one of their areas, that person will also be fired. And if you are taken to a restricted area, some cruise lines will have those guests removed from the ship.

For more information, please check MSC's conduct policy.

Crew Drills

As per SOLAS maritime law, cruise ship crews are required to do a weekly drill. This is unlike the muster drill, which all the guests take part of. The crew drill requires no participation from guests and usually occurs on a day when the ship is docked. If you're sleeping around 9:00am, you may be awoken by the emergency signal, and rerouted by crew members to certain areas.

Odds are you'll probably be off the ship at this point, but if you are aboard, you may go about your business, but try to avoid areas where you see crew members in vests clustered together.

Let the Crew Do Their Jobs

I will do a story time for this one.

There was a night where another crewmember and myself had two back-to-back events in the venue where karaoke was held. We were hosting a music-based game show first and would do karaoke next. However, the co-host's job, which I had, was to work the technical side and play the show music in the DJ booth while my partner hosted.

Despite the daily schedule stating that karaoke would be an hour later, throughout the game I was interrupted by people who wanted to sign up for karaoke, even though it was nowhere near the time to begin. In trying to explain that I was doing a gameshow, I would miss a cue for a song, causing a slight delay that the host had to ask me about. After about the 7th or 8th demand to put in a request early, I finally had to start ignoring everyone until the game was finished. 

This is one example of allowing crew members to do their jobs. Whether a crew member is, for example, doing a game show, setting up or tearing down for an event of any kind, doing crowd control, cleaning up a mess, or assisting someone else, please allow them to do their job. Interrupting crew members when they are clearly working can be a simple disruption to what they're doing, to causing delays, to full on stopping an event for whatever reason that person has. 

Yes, the crew are here to help everyone as best as they can. But the crew also have their own responsibilities and timelines they need to follow. They will accommodate you when and however they can, but certain jobs require their full attention.

Another point is when guests offer to help crew members. This is always appreciated, but almost never accepted. This is due to guests being on vacation, and therefore encouraged to relax. The other reason is that the task at hand is usually done a specific way, whether for time or safety reasons, and anyone unfamiliar with how that action is carried out will cause delays or harm. Again, the crew loves it when help is offered, but it often causes more issues than actually helps.

Hosts are Exceptions to Other Crew

Going back to the previous story, hosts of any event, whether they are doing game shows, emceeing, Q&A panels, seminars, auctions, or demonstrations, should not be interrupted from their task. They are overseeing large events and aren't just there to host, but also to ensure that the event proceeds without any issues. 

If you are at an event and you encounter an issue that is not an emergency, do not go to the host. Even if they are not onstage, they may need to take the stage at a moment's notice. There are usually other staff members at these events, from technicians, bar staff, and housekeepers that can assist with issues in the host's stead, though the technicians should be the last resort.

Know that if you do interrupt a host with an issue that is not an emergency, they usually have a live microphone on and could unintentionally project what you're saying to the entire room over the speakers. Delays can also stop the event dead to the point that everyone is looking for the host and seeing you preventing them from doing their job.

In the event of an emergency, such as medical or a missing child, then yes, please reach out to the host and they will take immediate action; but until that happens, their responsibility is to keep the event running smoothly. This is the only exception to the rest of the crew.

Respect the Time Frames

Every event with have a start and end time. The end times are when the crew are meant to leave or wrap up their closing responsibilities. The majority of the time, the crew members, whether they are bartenders, shop clerks, security, waiters, or activity staff, have been assigned somewhere else for their next task. Others may finally have time off after having worked 10-14 hours. 

Regardless, the end time is when everyone should be moving on. Insisting on staying longer not only results in crew members working past their allotted time, they will very likely be late to whatever responsibility they have next, which causes delays for the rest of their team or even other guests. Or that person will have less time to relax afterwards, miss a time that they are trying to contact their family, or, the most likely scenario, they haven't eaten in hours and now need to wait longer.

The crew love their jobs but do also have lives outside of the ship. Forcing crew to stay longer than the time any event ends or restaurant closes can affect more people than you realize. Have as much fun as you can at these events, or enjoy that dinner as long as you are able, but please be ready to leave when  last call is announced.

And, for the events that haven't started yet, the crew will start on time and let everyone participate when they are ready. If they do not make any announcements about delays, then trust that they will begin on time.

And finally: DO. NOT. TOUCH. THE. CREW.

I should not have to say this!

We have already established the hours the crew work. Tapping a crew member on the arm or shoulder to get their attention is perfectly acceptable. Having your hand linger, forcefully grabbing someone, putting your arm around their shoulders or waist, whispering in their ear without prior consent, slapping someone's outstretched hand in a high-five when it's not the reason their arm is outstretched, poking them with a long fingernail, climbing into their lap, or touching anything on their person is an enormous NO-NO.

Yes, there are crew members that become your friends and will give hugs. Others will shake your hand if offered, give consensual high fives, or fist bumps. Touching of any kind that a crew member doesn't ask for is horribly disrespectful. Crew members are already working to give all of the guests a great time but that does not include having to be uncomfortable doing it. With all the cameras around, if a crew member complains, the odds are astronomically high that there's a camera that caught that action. Anyone touching a crew member without consent can be confronted by security if obvious harassment is caught on camera.

Safety First

The rule of the seas is and always will be "safety first." There are many fun things you will be participating in on your cruise, but your safety will always be at the forefront. Here are a few highlights that will help you stay safe on your cruise.

Be advised that a few of these points may seem like common sense, but if it's on this list, it's not as common as one would think.

Fire Bad!

The number one cause of emergencies aboard cruise ships is fire, as demonstrated recently by the one that broke out on Icon of the Seas. For this reason, certain appliances such as electrical strips and irons are confiscated because they can overload the electrical outlets. Candles of any kind, including birthday candles, are also confiscated because lighting them can cause the flame to ignite anything else around.

Fire detecting systems are in every single room and there are fire hoses and extinguishers absolutely everywhere. Crew members are also trained as firefighters in the event they need to rise to the call. Do not argue with the crew when they will not allow you to use certain items for their likelihood of starting a fire. You don't want to be the reason why an entire ship's holiday was ruined.

Do Not Cross Barriers

Not all areas will be accessible, or will not have doors to prevent unauthorized persons from entering. When this happens, the crew will set up red ropes, stanchions, caution tape, or put up physical signs to prevent people from going any further. Trying to duck under any of them can loosen them to the point that the latches can snap back and hit people with the plastic lock.

The only exception is for Idris Elba

If you see any of these barriers, do not cross them! Especially caution tape! They have been put up for a reason and the most likely one is to prevent anyone from being injured.

And, on a similar note, railings are not meant to be climbed over either.

Do Not Open Closed Doors

There will be a few venues that have sliding doors or closed doors that you will be allowed to open by pressing a button or switch. For all other doors, leave them closed. If you have left an item in an entertainment venue that is closed, find a crew member to open the door. If you think someone you know is still in a closed venue (they probably aren't, by the way), find a crew member to open the door. Do you want to know what's happening behind a closed door? Ask a crew member!


Back to the subject of fires, the doors in question are called "fire screen doors." They are heavy doors that are meant to contain fires and prevent them from spreading. Therefore, only authorized personnel should be opening and closing them. It doesn't matter the reason why a door is closed; do not open it! Guests and crew alike who are careless with these doors can experience serious harm!

Here are some of the injuries I've witnessed from crew and guests:

Strained muscles

Broken/sprained hands

Severed fingers

Crushed knees

Sliced toes

Another reason why nobody should be opening doors is that if one person does it, another will likely follow suit. And that person could be a kid (which yes, I witnessed)! Leave the door opening to the ones who know why that venue or particular door needs to be closed.

If you aren't sure what types of doors are fire screen doors, here are a few pictures of the handles:

Guest doors don't have arrows

Flat handles are more difficult to open

It doesn't matter if you figure out how to work this one, it's still only for crew to open

And below is a picture of the small door that are meant for fire hoses:

If it has this little door, it's a fire screen door

If any of the doors you are looking at have these features, DO NOT OPEN THEM.

Do Not Wait in Gangway Lobbies

Many lobbies will be cordoned off until a ship makes port, while others will not be able to depending on their design. Regardless, until the gangway is set and it is safe for people to disembark, the gangway lobby is considered an emergency exit. Emergency exits of any kind should never be blocked. 

When the announcement is made that the gangway is set and you can now leave the ship is when everyone can proceed to the gangway lobby. Until then, feel free to wait in the public areas with a snack or coffee.

Do Not Rush Opening Venues

You may find yourself and your party waiting outside a venue for an event to start. When the door opens, or the stanchion is being removed, WAIT until it is open entirely, and give the doors room! There are always crew members on the other side taking care to not hit anyone on the other side. When you start to rush in, that crew member can be hurt!

Yes, it's exciting to watch a show or participate in a game show or take part in a tasting of any kind or to start advancing on the gangway. But if there are many people waiting for the venue to open, remember to wait for the crew members to welcome you in. 

Cameras are everywhere and will show security what happened if a crew member is hurt when a large group of people flood a newly opened door or line.

Crew Standing in Odd Areas

If you see a crew member standing in the middle of an open area, on a pier, in the middle of an aisle, or anything along those lines, know that they are there for a reason. If someone gets hurt, or a massive mess has been made, or glass has broken, crew will be around to divert traffic. This is for everyone's safety. Crew members that are blocking aisles, such as in an entertainment venue, are doing so because a performer or a performance is taking place in that aisle and they are protecting not only the performer, but the guests who could hurt themselves during the performance.

When a crew member tells you that you must divert or hold for any reason, do not argue. They are only looking out for your safety or the safety of others, and if you do not like that, know that they know more of any hazards around and could be preventing you from serious injuries. 

And if they are yelling at you to move, you are in immediate danger! Just do as they say and save yourself from potential harm! Don't even try to explain yourself, just move on!

Don't Go Near the Side of the Ship!

When you are off the ship and on the pier, you will notice that there are lines painted yellow or red about 4-6 feet away from the edge of the pier. DO NOT CROSS THIS LINE.

Big letters mean business

Many people like to look at the gap between the ship and the pier, and that is exceedingly dangerous! As in, it could kill you dangerous! If someone falls through, they could be crushed by the barriers between the dock and the ship! You can have a safer look as you cross the gangway.

Mooring lines are also tied to the buoys that are behind these painted lines. This is another exceedingly dangerous area because the mooring lines are what's holding the ship to the pier. DO NOT TOUCH THESE ROPES.

Do not go near them!

If they snap, they WILL kill you! These lines are wound up as tight as the strings on an instrument. Have you seen what happens when a string suddenly breaks? The same thing happens if a mooring line breaks!

Here's a helpful video about the dangers of mooring lines

It doesn't matter if you're curious or want to touch them or just want a picture near them, nearby port agents or crew members will come running at you to tell you to stop. It may look harmless, but going near the edge of the pier or the mooring lines can kill or maim you. Watch yourself and your party members to make sure none of them crosses those lines.

Slippery When Wet

The topmost decks will be wet due to the pools and rain, and the jogging track will also have exposure to the rain and the waves. When you are on these outer decks, make sure you have the appropriate shoes. Yes, most people will wear flip flops to the pool, but even that isn't the best choice of footwear. Anywhere on the ship that is exposed to water should have shoes that are more slip resistant.

Be aware that sometimes puddles can be tricky and not easily seen. Whenever you walk these decks that are exposed to the elements, know that slipping is possible. Please be careful, and make sure that neither you nor any of your party (*coughyourkidscough*) run across these decks. If you're jogging on the track, be extra mindful of hidden puddles.

Debarkation

Aww, the cruise is over already? But we had such a good time! There are several things that should be done before you leave, so always make sure to check the materials left for you regarding the disembarkation process.

Collect Your Purchases

Alcohol purchased ashore can be brought aboard, but someone from the bar staff will be in the lobby to collect it and hold it for you. They will give you a receipt for collection, which you will be able to do the night before you leave. Booze isn't all that can't be confiscated; souvenirs such as candles will be withheld as well.

It is possible to recover your alcohol before the cruise ends, but you would need to discuss with a bar manager beforehand. And make sure you have the receipt with you.

Settle Your Bill

You will likely rack up several charges during your voyage. If you have an outstanding balance that need paying, settle them the night before you leave. Otherwise, you will not be able to leave the ship. You will attempt to scan out and security will see that your account has been flagged and you'll need to go to guest services.

Do yourself a favor and settle things long before you leave.

Select a Time to Leave

How exactly do you leave a ship full of several thousand people? I'm glad you asked. In the materials left for you, you will be informed to either select a time on your app or to visit the guest services deck. There will be time frames associated with a group number, such as group number 5 to be called between 7:45-8:15am. If you purchased a ride to the airport through the cruise company, you will automatically be assigned to a specific time to debark.

Once your time is selected, you will be given a luggage tag with a group number. It will either be given to you at the guest service desk, or delivered to you and put on your door. 

Put the Luggage Outside Your Door

Now that you have your luggage tags, pack the majority of your things and set your bags outside of your door. The housekeepers will collect that luggage and have it unloaded at the terminal in numerical order based on the number tag attached. This will help regular debarking traffic so that the lines will not become too congested as everyone is trying to leave.

If you choose not to place your luggage outside your door and to cart it off the ship with you, that is allowed. You will not need tags for that, and will be able to leave at any time after the gangway is opened.

Have the Ship Card Ready

In order to leave the ship, you will need to scan your ship card once more. Have it ready in hand as you make your way to the exit, and it should move the line along considerably. 

After you debark, you may be asked to turn in your ship card. If you are not, you can keep it as a memento of your voyage. Remember that it does have your personal and payment information on it, so if you decide that you won't want it, make sure it is shredded or adequately destroyed.

Keep Your Party Together

Debarking the ship can be a stressful and chaotic, and nothing causes more stress than losing grandma or a child. If you intend to leave all at once, make sure everyone in your party is together before you make your way to the gangway. 

It will make leaving less of a headache for everyone with you, and prevent traffic when everyone else in line is trying to leave.

Customs and Confiscated Items

Once you enter the terminal, have your travel information, such as passport, birth certificate, or ID, ready for inspection. Depending on where you traveled, you may need to fill out a customs form before leaving the terminal. Be ready with the required information so that you can breeze through customs and have your luggage X-rayed quickly. Make sure you declare any items you have that may be considered contraband so that you don't encounter any issues.

And finally, if anything you tried to bring aboard was confiscated, you can finally claim it! Have your receipt ready and head for the confiscated items table to collect that iron or candles that the staff needed to hold for you.

Thanks for the Memories!

I hope you had a fantastic time. If the voyage you had went above and beyond your expectations, please take any surveys offered so that the company does know what worked and what didn't. They do listen to the comments submitted.

And, if any crew members stood out, please make sure to mention them! Every cruise company is different, but depending on the one you sailed with, that crew member can be rewarded. It only takes a few minutes, and gives you something to do while you wait to board your flight back home!

For more tips on disembarkation, please visit this site.

Important Stipulation: Cancellations and Delays

No voyage is going to go without some hiccups. Some issues the guests won't even know about, while other may affect the passengers and crew alike. And the unfortunate truth is that the weather and sea is often unpredictable. With safety being the first priority at sea, this means that the captain and crew may need to make some difficult decisions. These are some of the issues you may encounter on your trip.

Bad Weather

Meteorology can unfortunately be an unpredictable science. We can predict the weather as best we can but sometimes a storm or hurricane can suddenly deviate without warning. In unsafe conditions like this, the itinerary could be changed.

Know that if the captain makes the decision to divert out of the way of bad weather, it is for the safety of this ship and everyone onboard, and that they have exhausted every other option. This may cause delays in reaching certain destinations, selecting a different port to go to, or switching to a sea day.

This also applies to tender ports. If the seas are too violent, or a storm is coming, a decision may be made to cancel tendering into that port. As someone who has experienced choppy seas in a tender boat, let me tell you that it is a mercy that you will not be tossed about in a small ship. No matter how strong your stomach is, that can still make your tummy roil.

Political Situations

In order for a ship to make port, the captain and the company will need to be cleared by that country's port authorities. In the event that political tensions are high in that country, they may not allow the ship to make port. In the times of all-out war, the ship will not be able to go anywhere near that country.

For an example of political responsibilities of the cruise line, check out Royal Caribbean's policies, specifically 7.C.

Outbreaks

In the aftermath of Covid, this is a very real situation that should be covered. Outbreaks of any kind are uncommon, but they are treated with extreme caution. If anything such as Covid or Norovirus breaks out, anyone infected will be quarantined to prevent the spread (again, this is less common now).

However, the aftermath of Covid is still very real. There are countries that will not allow cruise ships to make port if there is an viral outbreak of any kind onboard. It is unfortunate, but the captain and the cruise company's first priority in this situation is to maintain a good relationship with that country's government. If the port authorities make the decision to not allow a ship to dock due to an outbreak, the captain will have to honor that decision and change the itinerary (see previous link for more information).

Natural Disasters

Weather isn't the only issue that can derail a ship's itinerary. Volcanic eruptions can cause a phenomenon called "vog," which is a combination of volcanic ash and fog. It can be extremely toxic, especially to people with lung conditions, and the ship may need to divert for everyone's safety. 

Volcanoes aren't the only disasters that you can come across. Earthquakes can cause tsunamis, bad weather can cause ports to flood, fires can destroy cities, mudslides can make areas inaccessible, and smoke can also cause unhealthy air quality. 

In situations such as this, it will be disappointing to skip those countries or ports, but please remember that the citizens living there will be facing an incredibly tough time in the aftermath of these disasters.

Cancelled Shows

Whether it's a mainstage show or a headliner, cancelled shows do happen. And when they do, it's because the performers can literally not perform. It is disappointing to everyone, but the truth is that these performers can sometimes push themselves to the point where their bodies force themselves to stop. 

Another reality is that if a show, especially a mainstage show, is cancelled, any other shows onboard will then be bombarded with extra attendees. And sometimes, these casts aren't fully up to snuff either, but they will go on because canceling one show is bad enough. Please be kind to the performers, because you don't know what illnesses or physical strains they are enduring to put on at the very least a passable show for you.

Are Refunds Possible?

Thanks to Covid, refund policies have changed in regards to canceled cruises. However, for any other reason that the cruise did not meet expectations, the company will likely offer credits toward the next cruise booked. And, as discussed before, canceled excursions booked through the cruise line will be refunded.

Miscellaneous Points

We're almost done! Here are a few other important topics that should be pointed out and don't exactly fall under the previous categories.

Large Groups and Special Services

Do you have a wedding party cruising together? Is there a family reunion happening? Is there someone in your group that has special needs? If you require extra services or accommodations, reach out to the Group Services. These agents are the ones who can help make arrangements for large parties and any venues, shows, or restaurants they want to partake in. They are also the people who can reach out to the department heads regarding anyone in your party who needs any sort of assistance and how the crew can best aid them.

Be advised that whatever the reason you have a large group, or someone in your party needing special assistance, that you should still look into what activities need reservations. Regardless of the situation, even the VIPs require reservations when they are in place. Your Group Services contact can help make sure your party can make those reservations and see if it's possible to get into the activities and restaurants you want.

For information on cruising with special needs, and information on who to contact, check out this helpful guide.

WATCH. YOUR. KIDS.

Just because you're on a ship doesn't mean your kids can't get into trouble! Cruising may be safer on the whole with all the security and that minors aren't able to leave the ship without their parents, but some parents take that as a reason to allow their kids to roam about freely. This is not a good idea.

From two-year-olds crawling around shelves that I have no idea how they climbed up, to teenagers climbing over the rails of the ship while at sea, to kids throwing plastic cups against the walls, the things I've seen demonstrate that many parents may think they know their kids and learn the hard way that they don't. And leaving the kids alone in the stateroom? Definitely no! There is still so much trouble they can get into that can be costly both financially and physically.

The bottom line is that when you're bringing the kids along, they are your responsibility. There is so much trouble they can get into if you don't keep and eye on them, and while crew members are all over their place, their duty is to all of the guests, and aren't there to babysit. Some ships do offer babysitting services for hire, but if they don't, it's up to you to make sure they stay safe.

Crew are Allowed to Eat in Guest Areas

It's not uncommon to see your housekeeper or even the cruise director enjoying a meal at the buffet or one of the other restaurants. If you see them there, keep in mind that this is their time off and they likely need to return to work soon, so don't hand them your dirty dishes, especially if they aren't staffed at that restaurant. 

Theme Nights

If you take a look at the ship's itinerary, they will usually have a dress theme for the evening. This can include but isn't limited to 70s, white night, formal, country, Latin, or rock 'n roll. If you are all for dressing up, feel free to pack according to the planned themes!

Take Reef Friendly Sunscreen and Rain Gear

We all have that image of a tropical paradise with sunny skies, palm trees and white sand beaches. It is possible to find them, but you must have sunscreen to enjoy it! Bring a reef friendly type so that we can swim with the undersea flora and fauna in relative peace.

Now, we covered weather earlier, and since ports tend to be in rainier areas, you should always bring some kind of rain gear with you. A small umbrella can be useful unless there are also gusty winds. I would recommend bringing a windbreaker with a hood that can easily fit into your bag, and, if possible, a waterproof cell phone bag. Or better, a waterproof travel bag for all of your items.

Towel Charges

When you borrow a towel from the pool deck or towel attendants, they will take down your cabin number. After you had a fun day of sunning and swimming, return the towels and the towel attendants will ensure that your account reflects this. Any lost or unreturned towels usually induce a fine, which can average between $10-$25. Bring them back as soon as you are done with them! Or, you can bring your own (which can be used to wrap more fragile souvenirs if you purchase any).

Dance Parties

Dance parties are integral to most cruise ships. There is usually one held on the pool deck as the ship is leaving port, and they can be held just about anywhere, especially in the promenade area. They are much fun to join, even if you're not much of a dancer.

However, if you do not want to dance, and there's one happening in the area you are passing through, please try to find a way around it. As one who has witnessed this many times, people who pass through often wind up being jostled by someone who is dancing. This can cause minor bumps, full-on falls, or spilling food and drinks, making the area unsafe for everyone.

So, my friends, just go around the dance party if you don't want to join, not through it!

Walkie-Talkies

Ship Wi-Fi is notorious for being slow, regardless of what you may have paid for, and keeping your phone in airplane mode will prevent you from racking up extreme roaming charges, so communication is not always accessible. Veteran cruisers in large groups bring walkie-talkies with them so that they can stay in contact without having to rely on their cell phones.

If there are children in your party, having walkie-talkies can be a huge boon to their parents, as it will help if they wind up separated from everyone. They may not help as much when your party is off the ship, but on the ship they can help you relax when you are able to stay in touch with your loved ones.

Charter Cruises

It's not uncommon for people to go on a cruise only to find out that there is a huge group also on board that has rented out a portion of the ship and the crew is adapting to their wishes. This is a chartered group, and they have paid a massive amount of money to be able to use more of the ship for their pleasure. This also means that their events are private and not for anyone outside of their group. There are even times when the entire ship is rented out to one group!

This may mean there are fewer activities onboard, or some venues will be closed off, but a good time is still able to be had.

Cruising Ducks!

Have you heard of Cruising Ducks? This is a social media group that hides rubber ducks all over cruise ships! Fun for all ages, you will be able to keep or hide whatever ducks you find. Just make sure to take a picture with them and post it to social media with the tags included.

Don't Touch Musical Instruments!

In various bars and lounges across the ship, there will be instruments out that the house bands will be using during their sets. Do not touch these instruments! Many will be removed after the sets, while others, such as drum sets and pianos, must stay where they are. Playing with these instruments can not only damage them, but can also cause them to go out of tune. 

If the latter happens, the player won't be able to play it until a tuner can come by, which usually won't be until they make it back to the main port at the end of the voyage.

And, if that doesn't deter anyone, you break it, you buy it!

Endangered Species

In some popular cruising areas, there are endangered sea life and birds. During their mating seasons, there tends to be higher numbers in their natural habitats. Ships may take extra measures to prevent any danger to these species, which could include alternate routes, or turning the outside lights down or even entirely off to not attract nocturnal animals.

When it comes to birds, if one crashes into the side of the ship and lands on a deck or balcony, do not touch it! Instead, check the cruise newsletter or app and call the number listed in case of animal contact, or if you can't find it, guest services. There are countries that will massively fine anyone who touches an endangered bird or animal of any kind.

Drinking Ages Can Change During the Voyage

The legal drinking age in the U.S. is 21. Most ships that leave an American port maintain that age limit aboard the ship. However, you may encounter a port where the country's legal drinking age is 18. Keep an eye on the young adults in your party as they may try to legally purchase liquor in these ports.

Ships that leave out of foreign ports may have the drinking age at 18 already and keep it at the age. Parents and guardians have the ultimate say, but if you don't want those young adults drinking, you should keep an eye on them!

Pregnant Passengers

One of the first things you should know is that crewmembers who are found to be pregnant are removed from the ship due to the potential hazards to the unborn child. In regards to non-crewmembers, cruise lines have extremely tough rules regarding women coming onboard that are expecting.

There are companies that will allow pregnant women up to 24 weeks to voyage with them, while others will have stricter policies. If you or anyone in your party is pregnant, make sure that they fall under the safety guidelines so that they can voyage without any issues. Keep in mind that cruise companies do have every right to refuse to allow a pregnant woman onboard if they judge that the sailing will be unsafe for both the mother and child.

Matching Shirts and Outfits

It's a common custom for parties to match as they come aboard the ship. This is usually families, but can also be companies, bachelor and bachelorette parties, graduations, anniversaries, reunions, and even wedding parties. If you're a first time cruiser, it's fun to put forth this idea for everyone in your party. It may be a little pricey if everyone is getting matching outfits, or personalized t-shirts, but it is a way to easily find members of your party if (and when, honestly) you wind up being separated.

Decorate Your Door

Many frequent cruisers will decorate their magnetic doors for whatever event they may be celebrating. Others will do it just so that they can identify their room a little easier. If you are a first time cruiser, I would recommend bringing a magnet or two to make it easier for you to locate your cabin once you check in. There are even cruise-related magnets that you can purchase online through sites like Amazon and Etsy!

There May Be Two Gangways

Most cruise ships will have only one gangway for guests coming on and off the ship. For larger cruise ships, there will be two, usually with a gangway in both the forward and aft sections. This is a common issue amongst parties who are both at the gangway but wind up being at separate locations. Make sure that when you plan to leave, everyone in your party knows where they will meet. It will save a lot of time and stress!

Cupboards

Libraries are common on cruise ships too and are often in cabinets that are open for guests to peruse. There are often cupboards in other areas, such as game rooms, that hold other games or cleaning supplies. They are usually locked, but the ones that aren't locked aren't meant to be opened by anyone except for crew members.

If you or anyone in your party is looking for games or game pieces or just want to know what's in a cupboard, feel free to ask a crew member, and they will let you know. 

Swimsuits Everywhere!

This is more for the parents, but people wander cruise ships in all manner of dress, and sometimes that's just a swimsuit. Many women walk the entire ship in tiny bikinis, and sometimes men wander around in speedos. If there are children in your party and you aren't too keen on having the little ones around so many skimpy swimsuits, you unfortunately won't be able to do anything about that. The best advice this childless woman can offer is to talk to the kids beforehand to let them know what they will be seeing.

Also, if you or anyone else in your party is wearing a bikini, and you stick your ship card in your bikini bottom, please sanitize it before handing it to anyone else, especially crew members! Seriously, that's nasty!

Don't Take Company Equipment into the Bathroom

On the topic of being sanitary, some of the events onboard the ship will provide equipment for guests to use. These can be headsets for silent discos or tablets for Bingo, depending on the cruise line and what events they offer. When enjoying these activities, if nature calls, don't take this equipment with you into the bathroom!

If you are traveling with a party, leave the equipment with them, or if you are by yourself, hand it over to the crew running the event to hold on to them for you. Crew are usually required to sanitize the equipment after use, but that doesn't mean they should be exposed to extra bacteria before then!

First Come, First Serve

Reservations are made to ensure your party has a place at a table, or a seat at a show. However, the general rule of the cruise ships is first come, first serve. If you skip your reservation for any reason, management will likely give it to someone else waiting after a certain amount of time has passed. The same goes for shows, as previously covered.

Then there are other events, such as arts and crafts, games, game shows, and other activities aboard the ship that do not require reservations. If the event includes crafting, only so many materials will be available, and can run out shortly after the activity begins (or even before in some cases). It will always be first come, first serve when it comes to situations as these. 

Showing up late to an event means that it's highly likely the department running the event won't be able to allow you to participate. If you truly have your heart set on an event, such as karaoke, be there extra early to ensure you can do it.

Bribes Don't Work

Tips are allowed for whichever crew members stand out to you, but bribes are an instant firing offense for crewmembers (remember, Big Brother is watching). In addition, crewmembers are always being watched by other guests. If a guest notices that a crew member told them no for one reason, and then allow someone else to do that exact same thing, it will cause a domino effect, especially if cash is involved. This will escalate in everyone demanding the same treatment that can easily erupt into an out-of-control-situation.

This can be the situation even without bribes. Special treatment for one usually results in everyone demanding that same treatment.

Seasickness

Not everyone can handle seasickness well. You are allowed to bring seasickness pills, or they are usually available for free in the medical bay. There are also patches that can be applied on pressure points behind the ears, or wrist bands that also focus on the pressure points in that area. 

Fishing is Not Allowed!

Many people come aboard the ship with surf boards, musical instruments, golf clubs, and even fishing equipment to keep up with their hobbies while at port. However, fishing off the side of the ship is an offense that can have you kicked off the ship! Yes, fishing is a serious sport and hobby, but doing it off the side of a ship is just asking for trouble. Hang on to those lures and wait until you disembark to cast those lines!

Vaping and CBD

Though many would argue this, but vaping is akin to smoking aboard cruise ships and should only be done in designated smoking areas. If caught vaping in a public area, crew members are allowed to call you out on it. Some ships will even slap you with a fine up to $250

As for CBD products, being caught with these can get you kicked off the ship. It doesn't matter if pot is legal where you come from, or if you have a prescription, on cruise ships drugs of any kind are never allowed. This includes smoking or edibles. As for other CBD products, if security tells you that you cannot bring anything like that onboard, you must turn it over or risk not being allowed aboard the ship.

Know the Forward and Aft

In your app and newsletters, when given directions, the venues will usually have a deck number and a direction: forward, midship, or aft. The forward is located in the front of the ship and the aft is located in the back. When a venue is listed as being on deck 5, forward, you will know to go to the front of the ship.

If it's a little confusing, here's something that will help you remember. The entertainment venues will almost always be in the forward, so have "fun in the forward." The main dining halls and buffet will be in the aft section, so remember that when you eat your food, it comes out your aft!

I'll see myself out.

Set Sail!

Are you convinced? Let's try it, especially if you are extremely into planning!

This was a lot of information, and maybe more than needed, but if you're going to take anything from this, sum it up with these tips:

Reserve and prepay everything you can ahead of time

Always have your ship card on you

Be kind to the crew

Don't open doors or go near mooring lines

First come, first serve

Start packing those bags, and let's get ready for a seafaring adventure!

I have several other posts coming since I will have more time than expected, and another visit to Ireland and the UK! Stick around to read about the best Amazon products I use for travel, and info about Caribbean ports! Until then, have a good one!

Pictures taken by my device and not to be used without permission. Gifs courtesy of Giphy.